🔒 Your data, our responsibility

Krikkya's Privacy Policy

How we collect your personal information, what we use it for, and how we keep it secure — all clearly explained here. Krikkya believes your privacy is your right.

Last updated: January 1, 2026
Quick Stats
🔐
256-bit SSL
Encryption Protection
🚫
No data selling
Never sold to third parties
GDPR Compliant
Compliant with international standards
🗑️
Right to erasure
Deleted upon request

Why we stand apart in protecting your data

The six core pillars of Krikkya's Privacy Policy

🛡️
Strong Encryption

Every transaction and personal detail you share is protected with 256-bit SSL technology. Hackers and third parties have absolutely no way to access your data.

🚫
Your data is never sold

Krikkya never sells your name, phone number, email, or transaction details to advertisers or third parties. Your data belongs to you alone.

👁️
Full Transparency

This Policy openly covers what data we collect, why we collect it, and how long we keep it. There are no hidden agendas.

⚙️
In Your Control

You can view, correct, or request deletion of your information at any time. Changes can be made directly through your account settings.

🍪
Cookie transparency

We clearly disclose which cookies we use and why. You can disable non-essential cookies at any time.

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International Standards

Krikkya's Privacy Policy is built in compliance with GDPR and international data protection standards, giving you world-class security assurance.

📋1. Introduction

Krikkya ("we", "us", "platform") takes your privacy extremely seriously. This Privacy Policy ("Policy") explains what information we collect, how we use it, and the steps we take to keep your data safe.

By using the Krikkya website or mobile app, you are agreeing to this Privacy Policy. If you disagree with any part of this Policy, please contact us before continuing to use the platform.

This Privacy Policy is Krikkya's Terms & Conditionsworks as part of. Reading both documents together gives you the complete picture.

Whenever we make significant changes to this policy, you will be notified by email or through a platform notice. Your data is an important trust placed in us — a responsibility we take very seriously.

📊2. What information we collect

The following types of information may be collected when you register and use services on Krikkya:

Data Type Example Required?
Identity information Full name, date of birth, nationality Yes
Contact information Email, mobile number, address Yes
Identity verification documents NID, passport, driving licence For withdrawals
Financial Information Mobile banking number, transaction history Yes
Betting activity Betting history, preferred sports, session data Automatically
Device Information IP address, browser, operating system Automatically

We never store your full bank card number or PIN. Payment information is processed directly through a secure payment gateway.

🔍3. How We Collect Information

We collect your information in several ways, each of which is described in detail below:

Directly from you

  • While filling out the registration form.
  • When uploading documents for KYC verification.
  • When you request a deposit or withdrawal.
  • When you contact our customer support team.
  • When participating in promotions or competitions.

Automatically

  • Through cookies and tracking technologies while you browse the platform.
  • From betting activity and session logs.
  • Device IP address and location data (where permission has been granted).

From third parties

  • Transaction verification details from payment providers (bKash, Nagad, etc.).
  • KYC information from identity verification service providers.
  • Security information from our fraud prevention service.

💡4. How we use your information

Krikkya uses your information only for specific, legitimate purposes. Here is why we use your data:

  • Account management: To create, verify, and keep your account secure.
  • Service delivery: To keep betting, lottery, and rewards services running.
  • Payment processing: To process deposits and withdrawals securely.
  • Customer Support: To resolve your issues and answer your questions.
  • Security: To prevent fraud, money laundering, and unauthorised access.
  • Legal obligations: To comply with licensing authorities and fulfill legal obligations.
  • Improvement & Analytics: To improve platform services and the user experience.
  • Marketing: To send you relevant offers based on your preferences (only with your consent).

You can opt out of marketing emails or SMS at any time. Every marketing message includes an option to unsubscribe or stop receiving communications.

🤝5. Who We Share Your Information With

Krikkya never sells your personal information. However, in certain circumstances we may need to share data with trusted partners:

Service providers

We work with trusted third parties for payment processing, identity verification, customer support, and technology services. These partners use your data only under our instruction and within the scope of this Policy.

For legal reasons

Information may be shared when required by court order, licensing authority demands, or to assist law enforcement investigations.

In the event of a business change

In the event of a merger, acquisition, or sale of Krikkya, your information may be transferred to the new owner. You will be notified in advance if this occurs.

All service providers we work with are contractually bound to comply with our privacy policy. Any partner found in breach of these terms will have their relationship with us terminated immediately.

🔐6. Data Retention & Security

Krikkya follows the highest industry standards to protect your information. Our security measures include:

  • Encryption: All data is stored with AES-256 encryption and transmitted via TLS 1.3.
  • Access controls: Only authorised personnel can access specific data.
  • Regular audits: Security audits and penetration testing are conducted on a regular basis.
  • Data backups: Secure, encrypted backups are created every day.
  • Data retention period: After account closure, data is retained for up to 5 years as required by law, then permanently deleted.

Your role in keeping your data safe matters too. Use a strong password, never share it with anyone, and contact support immediately if you notice any suspicious activity.

🍪7. Cookie Policy

Cookies are small text files stored in your browser. Krikkya uses cookies for various purposes:

Cookie types

  • Essential Cookies: Essential for login sessions and security. This cannot be disabled.
  • Functional cookies: To remember your preferences such as language and theme.
  • Analytics cookies: To understand and improve platform usage (anonymised data).
  • Marketing cookies: To show relevant ads and offers (requires your consent).

You can manage cookies at any time through your browser settings. Please note that disabling essential cookies may affect the platform's functionality.

⚖️8. Your Rights

You have several important rights over your personal information. Krikkya respects these rights and helps you exercise them:

👁️
Right to Access

You can view what information we hold about you.

✏️
Right to Rectification

You can request corrections to any inaccurate or outdated information.

🗑️
Right to Erasure

Under certain circumstances, you can request that your information be deleted.

Right to Restrict Processing

You can request that we stop using your information for a specific purpose.

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Right to data portability

You can download your data in a structured format.

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Right to Opt Out of Marketing

Opt out of marketing communications at any time.

To exercise these rights, email us at support@krikkya.im. We will respond within 30 days.

🧒9. Protection of Minors

Krikkya strictly does not collect information from or provide services to anyone under the age of 18. We believe protecting children and minors is our highest priority.

  • Age verification is carried out at the time of registration.
  • If an underage account is detected, it will be closed immediately and all associated data will be deleted.
  • If parents have any concerns, they can report them to support@krikkya.im.

🌐10. International Data Transfers

Krikkya is an international platform. Your data may be processed on servers outside Bangladesh. Regardless of where your data is held, this Privacy Policy's protections apply equally.

For international data transfers, we apply GDPR-compliant standards and Standard Contractual Clauses to ensure your data remains protected wherever it is.

🔄11. Policy changes

Krikkya may update this Privacy Policy from time to time. Depending on the nature and significance of the changes, we will:

  • Minor changes: the date at the top of the page will be updated.
  • Major changes: Notice will be given by email or on the platform at least 7 days in advance.
  • Material changes: your explicit consent will be obtained.

Continued use of the platform after any changes will be considered acceptance of the updated policy. We recommend checking this page regularly.

📬12. Contact

If you have any questions, concerns, or requests to exercise your rights regarding this Privacy Policy, please reach out to our Data Protection team:

Email
support@krikkya.im
Response time
Within 30 business days
Live Chat
24/7 Bangla support available

Our On the FAQ page Answers to common privacy questions are available.

🔒 Your information is completely secure

Join Krikkya safely today

Now that you know our Privacy Policy, go ahead and register with confidence. Every piece of your information is protected, and every transaction is secure.

Free to register. No hidden terms.

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